Enjoyed this company had a few bets won some and lost some, made sure account was verified first, now trying to withdraw I get payment verification required, support wanted picture of bank card and a recentvl bank statement, I have sent both of these but no response to 4 emails asking this to be completed, can login and see my balance but can't withdraw, very annoying to say the least, will update this review if something changes, but ignoring emails and taking days to get bank statement verified has me wondering! Update shelly in support fixed the problem super quick and I could them withdraw as normal, very happy!!
4778 people found this review useful
Good wins Alot of deposits though
3859 people found this review useful
They have a nice variety of slots and table games so there's a lot of options. I like the selection of slot providers.
8180 people found this review useful
I honestly can’t believe how difficult this casino has made it for me to self-exclude. In my experience, their “responsible gaming” policies feel completely meaningless because no one actually follows them.I first reached out through live chat, where I was told they “can’t close accounts” and that I needed to call support instead. So I called, only to be told that I needed to use live chat. When I went back to chat, they repeated again that they cannot help with self-exclusion. It felt like being stuck in an endless loop where no one takes responsibility.I’ve now sent three emails requesting self-exclusion, and I haven’t received a single reply. Not even an acknowledgement.For a company that advertises responsible gaming, my experience has been the complete opposite. I’ve tried repeatedly to follow their process and protect myself, but it feels like they’re making it as hard as possible.I’m extremely disappointed and genuinely concerned that a casino in 2025 can still handle self-exclusion this poorly. I will not be using this site again, and I strongly urge others to be cautious.EDIT: They wrote all this back, but know that I have yet to receive any email back from them after a week and my account is still fully active :)
4665 people found this review useful
Good site to play on I really enjoy my time on here easy fast deposits and withdrawals
2987 people found this review useful