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Avoid at all costs! I am owed a lot of money from this online casino, it has been almost a month and I’m still waiting. Customer service is an absolute joke, they either say we are waiting for an update or they ignore you completely, just depends what mood they are in I think. They have disconnected the phone lines due to the pandemic apparently, so I can not actually speak to anyone. Although the strange thing is, someone actually called me from this company requesting ID documents - so they lie too.

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The sign up bonus and other promotions they have are great. Like the lucky charm chests you can open after making a deposit, that's one thing that is offered only on bitofgold. Deposits are made quickly with no issues. If I could recommend any improvements it would definitely be less pop ups on the site and if the withdrawal process could be more efficient. It says withdrawals can take up to 24 hours but you don't know if it's going to be paid out within an hour or take the full 24 hours. Also I recently had a withdrawal declined bc it was won from bonus credits earned on the gaming platform. I would understand if i hadn't made any deposits to that platform recently but I had made deposits that same day and days leading up to it.